Terms and Conditions

1. Use of Services

  • Our services are provided for educational purposes only.
  • You must be at least 13 years old (or the age of digital consent in your country) to use our services. If you are under 18, you may only use our services with parental/guardian consent.
  • You agree not to misuse our services for unlawful purposes or to distribute harmful, offensive, or illegal content.

2. Tutoring Sessions

  • Tutoring sessions are delivered online through [Zoom/Google Meet/other platform].
  • We aim to match students with suitable tutors but do not guarantee specific learning outcomes.
  • Sessions must be booked and paid for in advance unless otherwise stated.
  • Cancellations: You must give at least [24 hours] notice to cancel or reschedule, or the session fee may be forfeited.

3. Online Courses & Free Content

  • Online courses may be free or paid. Paid courses will be clearly identified.
  • Free content (such as videos and articles) is provided “as-is” for personal use only.
  • You may not copy, redistribute, or sell our materials without written permission.

4. Payments and Refunds

  • All fees are listed in [AUD] and include applicable taxes unless stated otherwise.
  • Payments are processed securely via [Stripe/ apple pay (if possible)].
  • Refunds are only available in accordance with our Refund Policy: (a link to the refund policy page)

5. Intellectual Property

  • All content on Smartify, including logos, text, graphics, videos, and course materials, is protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or create derivative works without prior written consent.

6. User Accounts

  • You may be required to create an account to access certain services.
  • You are responsible for keeping your account secure and for all activity under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

7. Limitation of Liability

  • We make reasonable efforts to ensure our content is accurate and up-to-date, but we do not guarantee error-free services.
  • We are not liable for any direct, indirect, or consequential damages arising from your use of our services.
  • Learning outcomes depend on individual effort and cannot be guaranteed.

8. Changes to Terms

  • We may update these Terms at any time. Updates will be posted on this page with the revised date. Continued use of our services means you accept the updated Terms.

9. Governing Law

  • These Terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of [your state/territory].